At Glowmylight, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our space organizing and decluttering services.
Information We Collect
We collect information that you provide directly to us when using our organizing services:
- Contact information (name, email address, phone number, physical address)
- Service preferences and organizing goals
- Scheduling and appointment details
- Communication records from emails and contact forms
- Feedback and testimonials you choose to share
How We Use Your Information
We use the information we collect to:
- Provide and deliver our residential and digital organizing services
- Schedule consultations and service appointments
- Communicate with you about your organizing project
- Send service confirmations and follow-up materials
- Improve our organizing methods and customer experience
- Respond to your inquiries and support requests
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or valid legal processes
- To protect our rights, privacy, safety, or property
- With service providers who assist in delivering our organizing services under strict confidentiality agreements
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications, and restricted access to personal information.
Your Rights
Under New Zealand privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing
- Lodge a complaint with the Privacy Commissioner
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: hello@glowmylight.world
Phone: +64 4-909 4000
Address: 1
Weka St, Miramar, Wellington, New Zealand